"That is not who our family at United (Airlines) is", he said.
Munoz's comments are in stark contrast to the tone-deaf memo he originally sent to United staff, in which he called Dao "disruptive and belligerent" and said employees went "above and beyond". "We can't do that".
United spokeswoman Megan McCarthy said on Wednesday that the passengers can take the compensation in cash, travel credits or miles.
On Thursday, the Chicago's aviation commissioner is expected to address a city council committee about the incident.
The backlash from the incident resonated around the world, with social media users in the United States, China and Vietnam calling to boycott the No 3 U.S. carrier by passenger traffic.
United express flight 3411 was fully boarded and set to depart from O'Hare International Airport when crew members needed to board the same flight to make it to Louisville.
"What I'm saying to the administration is, stop them from doing it", Christie said.
Earlier in the day, United Airlines CEO Oscar Munoz told ABC's Good Morning America that the company would never again use law enforcement officers when it decides to to remove passengers from a flight.
If no one volunteers to get off, the airline can select passengers for removal based on criteria such as check-in time or the cost of a ticket, according to the department's Fly-Rights.
It was at least Munoz's fourth statement about the confrontation.
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All airlines have a seldom-read contract of carriage. Hours later on Monday, his tone turned defensive.
By Tuesday afternoon, nearly two days after the Sunday evening events, Munoz issued another apology. Dao and Munoz had not spoken as of 11 a.m. WATCH: MUNOZ INTERVIEW WITH ABC NEWSMunoz said the incident was the result of a system failure.
"A passenger was forcefully removed from the plane because he refused to give up his seat".
Dao's lawyers already have taken steps toward filing a lawsuit.
To represent him, Dao hired Chicago attorney Tom Demetrio, a partner at Corboy & Demetrio and a former president of the Chicago Bar Association and the Illinois Trial Lawyers Association.
The incident involving Dao happened Sunday evening in Chicago aboard a plane bound for Louisville.
The incident began as United was trying to make room for four employees of a partner airline, meaning paying passengers had to get off.
"Have you seen that video of the guy getting dragged off the United flight?"
The announcement from the city's Aviation Department came two days after another officer involved in the Sunday night confrontation was put on leave.
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