United faces public-relations fiasco over dragged passenger

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United described the flight to Louisville as overbooked, but on Tuesday said it was sold out - not overbooked, according to USA Today.

David Dao being dragged off the plane after he refused to give up his seat. Online, jokers are proposing new corporate slogans such as "We'll drag you all over the world" and "We have red eye and black eye flights available". He said passengers are being bumped from flights "every day", a practice that he called "unconscionable" and said should be a target of President Trump's "announced regulatory reform".

The Department of Transportation is investigating the incident, and one of the officers involved has been placed on leave.

There are now signs that the backlash against the airline is spreading further.

White House Press Secretary Sean Spicer apologized Tuesday for making an "inappropriate and insensitive" comparison to the Holocaust in earlier comments about Syrian President Bashar Assad's use of chemical weapons - remarks that drew instant rebuke from Jewish groups and critics.

The US Department of Transportation has also said it's reviewing the episode.

Bill McGee, Consumer Reports travel consultant says there are something passengers can do.

Nguyen Khac Huy wrote: "Boycott United!".

United's first response was to defend its employees' actions.

United Airlines' parent company CEO Oscar Munoz defended his employees, saying they followed proper procedures in dealing with the situation. The airline asked for volunteers to leave the plane, offering an $800 voucher. DOT does not dictate what compensation airlines offer, but passengers should be told what it will be.

Which is where the trouble started. United was trying to make room for four employees of a partner airline, meaning four people had to get off.

And since no passenger was willing, United chose for them. According to Ni, the fact that the man was Asian is a strong theme in much of the Chinese social media response.

"He says, 'Nope. I'm not getting off the flight, '" Bridges said. "'I'm a doctor and have to see patients tomorrow morning'".

No passengers on the plane have mentioned that Dao did anything but refuse to leave the plane when he was ordered to do so.

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"He wasn't cussing, but he was yelling and he was upset", Bridges said.

An officer boarded. Then a second and a third. Video of police officers dragging a passenger from an overb.

Security was called and can be seen in the video screaming as security grabs on to him to force him off the plane.

"It looked like it knocked him out", Bridges said. "His nose was bloody".

In any case, in the video, the man goes limp after hitting the floor.

"We nearly felt like we were being taken hostage", said Tyler Bridges. "They are really beginning to become the brand that people think we should not fly".

"He continued to resist", United wrote in its summary, "running back onto the aircraft in defiance of both our crew and security officials".

"That is the craziest act I've ever seen". "I have to go home".

At a time when the airline industry is earning record profits, it is our hope that the industry can make great strides to improve customer service and implement best practices. He has posted seven times about the United boarding fiasco since 8:24 pm E.T. last night.

"This touches an emotional part of Chinese young people", said Saul Gitlin, a media consultant who has studied and lived in China for many years.

Customers in the US weren't the only ones canceling their cards, which are provided by Chase: One user on the Chinese social media platform Weibo announced Tuesday that they would no longer use the card despite having been a customer for five years. The public relations firestorm followed a late March incident in which two teenagers were prevented from boarding a United flight in Denver because they were wearing leggings. And for that I apologize.

After a three-hour delay, United Express Flight 3411 took off without the man aboard.

"The incidence on United Flight 3411 was not in accordance with our standard operating procedure and the actions of the aviation security officer are obviously not condoned by the Department, ' the department said in a statement".

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