While outages occur fairly regularly on both Xbox Live and PlayStation Network, this error was particularly bad as it completely prevented people from playing their games - both online and offline.
If you tried to turn on your Xbox One today only to be greeted with a borked boot up sequence and a series of black screens, you're not the only one.
"We'll update here when we have more to provide".
Due to the influx of users checking for updates, however, experienced issues with the support page, too.
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It looks like Xbox Live, the online service for Microsoft's console, is now down.
We'll update this post if and when Microsoft announces the problem has been solved, but it's already been over two hours since the company first addressed the outage.
It was unclear at the time what was causing these issues, but a quick look on Twitter showed that the problems were affecting a large number of players. Thank you all for your patience'. Some users have claimed that they were able to bypass the black screen by unplugging the Ethernet cable, but this will only work if you're hardwired.
Other Xbox One owners were faced with sign in issues, problems accessing their digital libraries and issues with multiplayer titles.