HP has announced a recall on batteries in select notebook and mobile workstations sold in recent years.
According to the CPSC, consumers should immediately visit HP's recall page to find out if their battery is among those affected by the issue. Batteries for some of these are not replaceable by users, but whatever the case, HP says it will handle getting a safe battery into owners' devices.
HP says it has received eight reports from users pertaining to the Lithium-ion batteries "overheating, melting, or charring".
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The company will send those impacted by the fault a free battery replacement, as well as help organise an appointment to actually get it replaced.
The website also provides instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. Impacted customers should put their laptops in "Battery Safety Mode" and turn in the batteries for replacement as soon as possible.
HP cooperated with government regulatory agencies including the US Consumer Product Safety Commission in organizing the voluntary recall and replacement program for batteries. When enabled on an affected system, the battery will be discharged and then can't be charged (at least without disabling the safety mode). "For this reason, it is extremely important to check whether your battery is affected", HP said in a message posted on its website. HP is also providing a BIOS update that places the battery in "Battery Safety Mode" so that the notebook or workstation can be safely used without the battery by connecting to an HP power adapter.