"She was electric, she was just dynamite", said Ian, a receptionist from Hertfordshire, north of London, and one of those who came to pay their respects.
English National Ballet director Tamara Rojo told them many popular productions were only staged because of the fundraising Diana had done in her lifetime, adding: "That's something we celebrate".
On the 20th anniversary of the death of Diana, Princess of Wales, the Comet has reached into the archives to recall the day she visited Stevenage. Kate Middleton, very chic and, as usual, was also at her husband's side, to bring him all their support.
Linda Bigelbach, a 61-year-old U.S. tourist from Minnesota, recalled: "I remember her wedding day and I remember the day she died".
While the whole world mourned her loss, no one felt the sadness harder than her sons, Princes William and Harry.
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At the time, Xavier had no idea who was in the auto and he recalls seeing a victim he quickly realised was Diana "on the floor in the back moving slightly". The two-hour special centers on the turbulent week following her death on August 31, 1997, after a paparazzi-related auto crash in Paris.
The fractures in the bond between the royals and the people that Diana's death revealed became the story then.
Prince William, left, and Prince Harry look at tributes left by members of the public outside Kensington Palace in London to mark the 20th anniversary of the death of their mother. "She's never going to be forgotten".
John, who rewrote the words to his song "Candle in the Wind" to perform at Diana's funeral, shared a photo with the princess on Instagram this morning (above) along with the caption, "20 years ago today, the world lost an angel". Diana, divorced from Prince Charles, with boyfriend Dodi Fayed, in a speeding limo, chased by paparazzi, rammed into a tunnel column.