Mr Munoz's statement reads as heartless legalese instead of a passionate denunciation of the incident and a promise to never let it happen again.
Lawyers for the passenger dragged from a United Airlines UAL.N plane in Chicago filed an emergency request with an IL state court on Wednesday to require the carrier to preserve video recordings and other evidence related to the incident.
He said both United and the Chicago authorities who manhandled his client could be liable.
In the meantime, the CEO vowed "this can never, will never, happen again on a United Airlines flight".
Asked whether Dao was at fault, he said: "No". "We can't do that". Christie, a Republican, said bumping passengers off flights is "unconscionable".
United spokeswoman Megan McCarthy said Wednesday that the passengers can take the compensation in cash, travel credits or miles.
The backlash from the incident resonated around the world, with social media users in the United States, China and Vietnam calling for boycotts of the number three USA carrier by passenger traffic and an end to the practice of overbooking flights.
The 300 officers on the Aviation Department's certified police force do not carry weapons (nor have they ever done so), but they have been asking to be armed since the force's founding 30 years ago, according to the Chicago Sun Times.
Alderman Mike Zalewski said he did not know who will represent the airline before the Aviation Committee, but Munoz has been notified of the hearing scheduled for Thursday. United was trying to find seats for four employees, meaning four passengers had to deplane.
Thousands of white-clad protesters fall silent in Caracas
Opponents are pushing for Maduro's removal through early elections and the release of dozens of political prisoners. On Thursday, protests descended into a night of clashes, riots and looting that left 12 people dead in Caracas .
Airlines do have legal protection if they act in a reasonable way when refusing to transport a passenger that is a threat to himself or other passengers, Harakas said.
Nearly 24 hours later, after global condemnation of the airline's behavior had time to sink in, Munoz struck a far more contrite tone. In a subsequent letter to employees, the CEO called the customer "disruptive" and "belligerent" when he wouldn't relinquish his seat.
By Tuesday afternoon, nearly two days after the Sunday evening confrontation in Chicago, CEO Oscar Munoz issued his most contrite apology yet as details emerged about the man seen on cellphone videos recorded by other passengers at O'Hare Airport.
He pledged a full review of the circumstances, and said: "No one should be mistreated this way", ABC News reported.
Meanwhile, details emerged about the passenger, who was identified as 69-year-old Kentucky physician David Dao. Those documents are often the first steps toward a lawsuit.
Airport officials have said little about Sunday's events and nothing about Dao's behavior before he was pulled from the jet that was bound for Louisville, Kentucky. Two more officers were suspended Wednesday.
Dao can be seen in the video being dragged out of the plane with blood running down his face. When no one volunteered, the computer generated four passengers' names.
But, like the United passenger who was dragged off a flight in Chicago Monday, Fearns refused to get off. Rather than calling for an end to the practice of overselling, Trump said that instead, there should be no upper limit to incentives carriers can offer passengers in exchange for their seats on overbooked flights. "This is wrong", "Look at what you did to him" and "Busted his lip".
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