A viral video of police officers dragging a passenger from a United Airlines flight left the country aghast Monday, so much so that even the likes of Jimmy Kimmel felt the need to weigh in. One of the officers involved has since been put on leave, and the department has launched an investigation.
The doctor can be heard telling the two police officers who eventually dragged him from the plane that he would rather go to jail than leave because: "I'm a physician, have to work tomorrow at 8 o'clock".
United said in a statement that it needed room on the aircraft to transfer crew for another flight and that it offered $1,000 to customers to give up their seats.
In a final bit of justice, those digging into Dao's past bringing up a criminal history have also been disproven, as some media misidentified Dao.
Speaking of his employees, Munoz said: "They all have an incredible amount of common sense, and this issue could have been solved by that".
Munoz portrayed the situation with Dao as a "system failure".
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This would be helpful as Mario Kart 8 Deluxe will launch for the system on April 28, ARMS on June 16 and Splatoon 2 on July 21. This has created the odd situation where there have been more copies of that game sold than there are consoles to play it on.
Airport officials have said little about Sunday's events and nothing about Dao's behavior before he was pulled from the jet that was bound for Louisville, Kentucky. "And this will never happen again on a United Airlines flight-that's my premise and that's my promise".
"That is not who our family at United is and you saw us at a bad moment", Munoz told ABC News. Dao refused to leave on his own when he was chosen at random to get off the plane.
Dao's attorney's filed an emergency petition on Wednesday asking that "surveillance video, cockpit voice recordings, passenger and crew lists, and personnel files be preserved and protected".
The 69-year-old man who got hurt on the plane is still in the hospital in Chicago.
When no one volunteered a united manager came on the plane and announced that passengers would be chosen at random.
On Wednesday, United CEO Oscar Munoz went on an apology tour to make up for at first calling the passenger "disruptive and belligerent" and failing to apologize.